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Managed SOC
Upgrade yourselves with the capabilities of a modern SOC without the cost and headache of managing one.
A Security Operations Center (SOC) is essential to protecting your organization against cyber threats. SOC analysts perform round-the-clock monitoring of an organization’s network and investigate any potential security incidents. Our CondorWatch Managed SOC provides the technology, process, and expertise you need to deliver dynamic 24×7 security and a cost-effective alternative to building your own SOC.
For organizations that have identified a need for SOC managed service providers, CondorWatch can give you access to a trusted team of 24/7 cybersecurity experts without the added costs of hiring and training your own security operations center.
Why You Need
SOC Managed Security Services
Cybersecurity events are on the rise. As organizations increasingly migrate their IT assets to the cloud and continue to transition to hybrid and remote work environments, they have exposed their critical systems and networks to risk — and bad actors are taking advantage.
These are some of the top cybersecurity challenges that organizations must grapple with today:
The number of attacks is increasing
With more data, applications, systems, and other assets stored in vulnerable cloud locations than ever, bad actors are stealing an enormous volume of customer and enterprise data. In many cases, they use that data to exact massive ransoms from organizations, which can lead to long-term (possibly permanent) financial and reputational damage.
The development of new applications far outpaces security
Time to value is critical for organizations that want to stay ahead of market demands and meet customer expectations instantly. Unfortunately, the rapid development of new applications and workflows often means security is an afterthought at the design stage. Businesses are left to consider security only when a problem emerges, which usually means the costs are higher.
Organizations are more complex, and that means attacks are too
The increasing reliance on highly complex IT environments that consist of an interwoven range of public cloud, private cloud, and on-premises assets has expanded security vulnerabilities that malicious actors are identifying and becoming adept at exploiting.
There is a shortage of cybersecurity personnel
It is becoming more difficult for organizations to locate qualified cybersecurity professionals with the appropriate skills needed to protect against the latest threats. Even when they do have well-trained staff in house, it’s difficult to provide proper training and upskilling to ensure they are out in front of the latest trends and developments in cybersecurity.
Traditional-style attacks are more effective
Despite the increasing sophistication of cybersecurity attacks, bad actors are still relying on traditional methods to penetrate critical systems and exfiltrate sensitive data. Phishing, ransomware, and other malware attacks remain among the most common types of cybersecurity breaches, and organizations must continue to employ best practices to guard against them.
Building a SOC is expensive
A fully staffed SOC requires 15-20 people which is challenging considering the industry shortage in personnel. The costs to hire, salaries, ongoing training, turnover, and the security toolset push the fully burdened estimates to $2 Million to $5 Million USD per year. For many organizations this is cost prohibitive.
Benefits of
Our SOC Managed Security Service
Our team conducts a full analysis of your security detection systems and log information and assesses the legitimacy of different security alerts. We notify your team only if we detect a real security breach. You no longer have to waste time and energy worrying about and addressing false positives, devoting your resources only to those security alerts that pose a problem.
24/7 coverage for maximum peace of mind
Cybersecurity breaches can happen at any time of the day, and the team at CondorWatch is ready no matter when bad actors choose to strike. We have multiple cybersecurity professionals, ensuring someone is monitoring your threat detection and incident response protocols at all hours of the day (and night).
Increased Security Maturity
Building up the solutions and institutional knowledge for a mature cybersecurity program is an extended process. Partnering with a SOC-as-a-Service provider can help to shortcut this process by providing an organization with access to their provider’s existing solution stack and security experts.
Customized security approach
We understands that every organization has its own unique security needs and challenges. That’s why our SOC solutions are tailored to match the security requirements of every asset in your infrastructure, ensuring you’re getting a security solution that best helps you protect against and mitigate all potential security threats.
Major resource savings
One of the chief benefits of partnering with CondorWatch is that you gain access to a trusted team of cybersecurity experts with the latest insights and tools needed to maximize your security posture. You’re able to save resources that otherwise would be devoted to cybersecurity and refocus them on other revenue-generating initiatives.
Up-to-Date Security
Keeping up to date with the latest SOC tools and capabilities can be difficult with an organization’s limited IT and security budget. A managed SOC provider, on the other hand, has the scale necessary to keep its toolset up-to-date and provides the benefits of cutting-edge security to its customers.
Improved Security Staffing
The ongoing cybersecurity skills shortage means that many organizations struggle to attract and retain skilled security personnel. Partnering with a managed SOC provider means that an organization can supplement and fill gaps in its existing security team.
Access to Specialized Security Expertise
Organizations periodically require access to specialized security experts, such as incident responders, malware analysts, and cloud security architects. These skill sets can be rare and difficult to retain in-house. A SOC-as-a-Service provider can offer access to skilled cybersecurity specialists to its customers when needed.
CondorWatch Managed SOC Features
- 24 X 7 SOC services delivered locally in Dubai
- Onsite / Remote Monitoring Options given to the customers
- Integrate with your existing SIEM Solution , If you already have a SIEM no need to purchase additional Log Capacity Licenses from Nanjgel
- Capability to integrate with Customers Ticketing System / Workflow
- Dedicated Technical Account Manager for each customer
- Quarterly Rule Validation and Playbook Validation
- Design of efficient alarm rule sets within the SIEM
- We work with our customers to map out their threats
- We offer guidance and assistance in transitioning from previous SOC partners
- We work on the playbooks and remediation steps for indicators of compromise
- We create bespoke alarms for customers based on specific indicators of compromise
- We operate at a minimum SOC level of investigation of all alarms triggered within the SIEM to relieve effort of our customers internal resources
- We offer trained incident handlers to deal with any high priority incidents for our customers
CondorWatch Managed SOC Capabilities
- 24/7 security event monitoring and alerting
- Threat Hunting and Investigation
- Threat Intelligence Feeds
- User Behaviour Analytics
- Out-of-the-box support for 750+ log sources
- Large library of threat detection use cases targeted to different Business verticals
- Provide actionable information through ticketing and monthly reporting.
- Business context modelling, creating custom rules and use cases to identify critical security alerts relevant to your organization
- Compliant with standards like PCI, HIPAA, SOX, GLBA, FFIEC, NERC CIP and FISMA
Managed SOC SLA
| Incident Level | Notifications | 24x7x365 Notification | |
|---|---|---|---|
| Phone | |||
| Critical | Alert in 30 minutes and update every 4Hrs | ||
| High | Alert in 60 minutes and update every 12Hrs | ||
| Medium | Alert in 240 minutes and update at the end of day | ||
| Low | Alert in 12Hrs and follow-up within 3 days | ||
| Priority | Definition |
|---|---|
| Critical | Incidents that have an immense functional/information impact on the customers business or service to customers or major breach of sensitive information |
| High | Incidents that have some detrimental functional/informational impact requiring immediate investigative or mitigating action. DDoS on partial systems. Malware restricted to more than 10% of assets |
| Medium | Incident of medium significance, requiring some, although not urgent, investigation or mitigation. these incidents/ events are not doing any harm at the moment but needs to be monitored continuously. |
| Low | Insignificant impact requiring little or no investigation and for information only. |
