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Low Touch IT Operations with
Algomox® AIOps and Virtual SREs.

Traditional IT Operations tools are not enough for the modern IT environment. Algomox® AIOps platform and Algomox® Norra are purpose-built for modern IT to optimize the cost of IT Operations.

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Algomox® AIOps Components

AIOps enables digital and people transformation.Drive your ITOps cultural changes with AIOps platform and Virtual SREs.

observe

Observe

Intelligent end-to-end observability by correlation of data from multiple data sources to find anomalies, error patterns, events, and incidents.

Engage

Engage

Automate end-user engagement and front-end support activities to resolve IT incidents and service request tickets and speed up the ITSM process.

act

Act

Fast, effective action that reacts to changing environments to automate different IT ticket task and enable auto-remediation and auto-fulfillment.

govern

Govern

Govern ITOps activities in a single pane of glass view providing end-to-end visibility with better capacity planning, tracking, and compliance.


Algomox® AIOps Platform

Applying advanced patent pending AI technology to IT operations.

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Cognitive Observe Manager

Observes the health of different IT infrastructure elements, applications and services.

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Cognitive Engagement Console

Improve IT end-user engagement and automate IT support activities.

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Cognitive Automation Engine

Enables IT team to orchestrate and cognitively automate different IT management tasks.

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Cognitive Enterprise Dashboard

Governs the ITOps activities and map IT investment returns in terms of business value.


Algomox® Norra

norra

Redefining your IT service
and support with Virtual SREs.

Algomox® Cognitive Helpdesk Agent is an AI-based IT support engineer that works with your IT helpdesk team to provide 24/7 automated IT support activities. The Cognitive Helpdesk Agent leverages its well-trained IT knowledge and skills to understand requests from IT users and uses its built-in AI models to fulfill the request.

By leveraging Norra, you can:
left shit with IT ops
Shift left further with IT Operations.
Automated L1 helpdesk
Automated L1 helpdesk activities.
route IT tickets
Issue and route the IT tickets.
maintain SLA
Resolve IT tickets and maintain SLA.
24x7
Enable 24x7 IT Operations.

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