Overview

SecureWatch® Delivers DDoS System Security Services
Corero Network Security believes that service is at the core of a successful partnership between customer and security provider. Services designed to meet the evolving protection requirements of a modern enterprise's mission critical infrastructure delivered by expert personnel is what our customers demand. The Corero SecureWatch service ensures that the Corero First Line of Defense solutions are always up to date, running at peak performance, and automatically and continuously protecting the IT infrastructure. The SecureWatch maintained security service ensures that the Corero technology is in the highest state of maintenance, so that our customers' networks are protected around the clock against the latest threats.


How SecureWatch Maximizes Network Security

Corero's Security Operations Center (SOC) combines state-of-the art monitoring and reporting technology and the company's most experienced engineers, standing ready to support customers before, during and after a cyber-attack.

In support of Corero SecureWatch customers, the Corero SOC:
  • Installs all software updates for all deployed First Line of Defense systems
  • Copies Threat Update Service Protection Packs (with rule, signature and block list updates)
  • Implements actions described in Threat Update Security Advisories
  • Monitors the status of the First Line of Defense solutions
  • Initiates Advanced Hardware Replacement (AHR) process in the event of a hardware failure

SecureWatch® PLUS: Comprehensive DDoS Protection Service

SecureWatch PLUS is a comprehensive suite of First Line of Defense configuration optimization, monitoring and response services. These services, delivered by the Corero Security Operations Center are customized to meet the security policy requirements and business goals of each Corero Network Security First Line of Defense customer that selects this premium service option. With SecureWatch PLUS, customers receive expert DDoS services starting with the organization-specific implementation, continuing with round-the-clock monitoring, and immediate and effective response in the event of a cyber-attack. Each services engagement is uniquely tailored to the customer's IT and business environment and ongoing needs. A dedicated technical account team works closely with the customer to ensure a successful deployment and DDoS defense planning, rigorous monitoring and alerting, and swift response and successful follow-through.


Three Stages of Support

  • Corero Network Security audits the SecureWatch PLUS customer's IT environment, and works with them to provide a customized and complete defensive configuration based on corporate security policy, business objectives and DDoS defense best practices
  • Corero experts and the customer collaboratively establish a coordinated DDoS response plan for timely and effective actions that ensure continued availability of critical systems and applications in the event of an attack
  • Ongoing collaboration and communication between Corero Network Security, represented by the dedicated technical account manager and the customer to ensure up-to-date defenses in the face of evolving threats and a dynamic end-user environment
  • 24x7 network monitoring to deliver real-time alerting to the end-user and the Corero Security Operations Center staff at the onset of an attack
  • Immediate engagement of Corero Network Security DDoS defense experts, armed with a thorough understanding of the SecureWatch PLUS customer's policies, configuration and business-critical requirements, working with customer IT staff to quickly and effectively mitigate the attack
  • Continued availability of Corero DDoS and cyber threat defense expertise throughout the duration of an attack to help assure business continuity
  • Post-incident assessment of Distributed Denial of Service attack methods, impact and recommended measures to improve preparation for and response to possible future attacks
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